A few days ago I came across someone who stood out to me as having a sense of personal integrity beyond which I have rarely, if ever, seen before.
I was shocked and surprised by his selfless reaction to someone being taken advantage of.
I had hired a painter to help me paint some rooms in my home and I wanted to check in to see if he would be arriving the next day as planned. When he answered the phone he sounded stressed and upset. When I asked him what was going on he explained to me that the current job he is working on is a huge mess and so he is going to need an extra few days to get it done.
I asked him what had happened and why there was a mess. I was confused because from everything I had heard about this painter, his work was exceptional and he paid attention to every detail with utmost care.
He explained to me that this was a basement that had just had drywalling done by someone else. After the drywall was completed his team was called in to paint it.
Everything looked great until the owner installed potlights and turned them on. At that point it became immediately apparent that the drywalling was not done in proper lighting and so it was not smooth at all! The pot lights in the ceiling now shone down highlighting every flaw!
The owner was beside himself. The drywaller disappeared and would not answer calls.
So my painter took it upon himself to have his own guys fix the drywalling job and then paint it again completely free of charge! At a cost to himself and also forcing him to push my job back until it is completed! The owner is going to try to find a way to compensate them for their help.
“Your reputation and integrity are everything. Follow through on what you say you’re going to do. Your credibility can only be built over time, and it is built from the history of your words and actions.”
— Maria Razumich-Zec